Data privacy policy


This data privacy policy defines and describes how C2I Commerce (“C2I Commerce” below”) uses and protects the information that you give us, if need be, when you use this website which is available from the following URL : the “website” below)

Please note that this data policy may be modified or completed at anytime by C2I Commerce, especially in order to comply with any legal, regulatory, jurisprudential or technological evolution. In such a case, the last updated date would be clearly identified on top of this policy. These modifications are applicable to the user as soon as they are online. The user should therefore consult this privacy and cookie policy in order to be aware of any change. 


C2I Commerce is committed to respect the 2016/679 dispositions of the European Regulation (General Regulation on the Personal Data Protection) regarding the process and the protection of your personal data.


Generally speaking, it is possible to visit the website without communicating any personal information. In any case, you are under no obligation to provide this information to C2I Commerce. The information collected from individuals through the website’s forms is used for internal purposes and to better meet your expectations. 

However, if you refuse it, you may not be able to benefit from certain information or services that you have requested. In this regard, C2I Commerce might in some cases ask you to provide your last name, first name, e-mail address or telephone number (“personal data” below). By providing this information, you expressly agree to its processing by C2I Commerce, for the purposes indicated in point 4 below and for the purposes indicated at the end of each form. 

No personal information is collected without your knowledge, and no personal information is used for unintended purpose.


C2I Commerce may process your personal information:

 (a) To provide you with the information or services that you have requested, especially the sending of newsletters, commercial offers, and/or 

 (b) To collect information that help us improve our website, products and services (through the use of cookies), and/or

 (c) To be able to contact you regarding the different services or products relating to our company, including requesting quotes, product updates and customer support.


Your personal information is kept by C2i Commerce only for the time corresponding to the purpose on the collection as indicated above, which shall in any case not exceed 24 months. 


Only C2I Commerce is the recipient of your personal information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors used by C2I Commerce. Neither C2I Commerce nor any of its subcontractors market the personal date of the website’s visitors and users.


If you wish to exercise your rights of access, rectification, portability, or opposition, please contact the data controller: 

C2I Commerce

4A, rue Pletzer, Bertrange (Luxembourg)


You have the right to access the personal information that concerns you.

However, due to the obligation of security and confidentiality in the process of personal data, which is our responsibility, you are informed that your request will be processed if you can prove your identity, especially by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form), or a signed photocopy of your valid identity document (in the case of a written request).


Under this right, the law entitles you to request the rectification, updating, blocking or deletion of your data which may be inaccurate, erroneous, incomplete, or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased individual can demand that the death of their relative be considered and/or that the necessary updates be made.


The exercise of the right is only possible in one of the following two situations:

  1. When the exercise of this right is based on legitimate grounds; or
  2. When the exercise of this right is aimed at preventing the data collected from being used for commercial prospecting purposes


C2I Commerce is committed to answering your request for access, rectification, opposition or any other additional request for information, within a reasonable period of time, which may no exceed one month from the date of receipt of your request.


If you consider that C2I Commerce is not complying its obligations regarding your personal information, you may submit a complaint or request to the competent authority in your country.